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 International Nanny Association
Visit Our Website | 2012-2014 INA Board of Directors November 2012
In This Issue
  • President's Message
  • INA Service Award Pin
  • Want to Make a Difference, Be a Great Nanny!! 
  • 2013 Annual Conference

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INAVision is a publication of the International Nanny Association (INA). All rights reserved. The editors reserve the right to edit articles as submitted and reserve the right to publish material accepted for INAVision  on our website or in any other official INA publication in virtual space or otherwise. Photos, letters, arts and story ideas are welcome.

The articles published in this newsletter do not necessarily reflect the views of the INA as a whole; rather, they reflect the opinions of the authors who have written them. This publication is intended to serve those interested in in-home child care by providing a forum for different views on relevant subjects, as well as INA information. The advertisements in this newsletter do not imply endorsement by INA of any particular product or service and INA does not assume responsibility for advertising content.

Copyright 2012 INA
This newsletter may be shared in its entirety.




President's Message
By Becky Kavanagh, INA co-president

I’m often asked: “How do I tell the family . . . ?” or “How should I let my nanny know . . . ?” What they are asking is: “How can I communicate clearly and honestly while still remaining nice or feeling OK about the conversation?” I believe it can be done. I believe that being real is important, even vital. Everyone deserves to know the –truth—the reason why a position doesn’t fit or the real reason why the job needs to end or to address an issue so improvements can be made. Further I think it can be communicated in a way that, while difficult or even painful at the time, will be for the best in the long run. This honesty is especially helpful when nannies and families are working on improving the job parameters for long-term success. Those of us involved in businesses often need to employ a “reality check” with our clients or with staff. These techniques can help with interactions on a personal level as well. 

So how can you be honest, particularly when you have something unpleasant to share, and still feel good about it?

  • Identify exactly what you are trying to communicate. Is it about personality differences, differences in child care style, compensation, hours, responsibilities, duties, respect, opinions, etc.? Clearly define it. Writing it down can be helpful. Seeing it written can solidify exactly what you are thinking and feeling so you can communicate it.
  • Timing is everything. Ask for a meeting—even if this is a friend. Make sure that time and location allows for everyone to be comfortable and able to speak freely. This usually means outside of work hours and may mean outside the work setting. You definitely want to plan a conversation without children around and in a location that permits free communication.
  • You should only speak from your point of view. Use “I Statements” to express yourself which shares your feelings and thoughts with others and invites the listener to see your side. When you use “You Statements” it feels accusatory and points the finger at the other person which immediately puts up barriers to communication.
  • Share positives as well as negatives. While communicating issues and concerns you also want to share what is going well. In fact I recommend starting with those positives and then move into the issue. It may be possible to build from the positives and problem solve as you move forward dealing with area for improvement. Even if a job is coming to an end, hearing the positives can help ease through the process.
  • Give examples. Giving a broad title to a problem doesn’t always provide enough information. If the issue is about being “organized” then provide details about that. What did you observe that gave you the impression organization was an issue? Go further and state what you would expect so that there are goals set going forward.
  • Just say it. Often the best way to address a problem is to state it; get it out into the open. Frequently we wait and brood over the issue which adds anxiety to the process. It’s better to get it out so changes can be made or relationships ended.
  • Listen fully. Wait until the other person has made their point. Don’t interrupt while they are speaking. Focus on what is being said. Restate what you hear to clarify you’ve interpreted them correctly.
  • Think before speaking. Take a moment to formulate your answer so that you do not react out of anger, frustration, or hurt feelings but respond to the issue itself. Sometimes it is appropriate and helpful to let the other party know you want time to consider what they’ve said before providing a response. If this is the case give them a time and/or date that you’ll get back to them.
  • Call to action. Now that you have the issue out in the open, what do want to happen next? Clearly state your expectations. Are you interested in continuing to work together to improve the situation or are you ending the relationship? If a job is ending determine an end date. If you are working out issues, when will you return to evaluate progress? Be specific. Then follow through.

Being nice doesn’t mean you cannot be honest and real. Being real and honest doesn’t mean you can’t be pleasant. Having challenges in a job, working or personal relationship can be an opportunity to change and strengthen the relationship. Sometimes a job or relationship comes to a close for all types of reasons. All parties should know the real reasons things are coming to an end. No one, employer or employee or other connection, can improve or make changes for the future if they don’t have real information. Honesty really is a very good policy.


INA Service Award Pins
By Glenda Propst

Four years ago, in preparation for the celebration of INA’s 25th anniversary, the association launched the INA Service Award Pin program. Individuals who have been employed as a nanny, nanny educator or business owner (referral agency or industry service provider) for 5 or more years and are currently an INA member in good standing may apply for the INA Service Award Pin.

The pin program is in its fourth year and we have awarded 66 pins. The most popular number of pin we have awarded is 20 years and the highest number pin we have awarded was 30. When you add up the years of experience amongst our pin recipients we have over 1,000 years of experience in the industry. That’s a lot of families who have been impacted by quality in-home child care.

This year when we join together at the INA Conference to recognize and honor our own, I hope that you will be one of the pin recipients. The application can be found on the INA Website and the deadline is February 1, 2013.  I urge you to fill out your application today so you don’t miss out on being honored for your contribution at the 2013 International Nanny Association Conference.  If you have questions, please e-mail us at or

Glenda Propst


Want to Make a Difference, Be a Great Nanny!!
By Nikki Gribble, 2012 INA Nanny of the Year

I had the privilege of attending Nannypalooza last month and being around so many nannies always reminds me what a rewarding career I have and also what kind of impact I have on my charges.

For me, choosing to be a certified professional nanny was a choice that I am continually glad I have made. There have been challenging days of course, but the rewards are far greater than the challenges. When I come to work, I am always greeted with lots of kisses, waves and big hugs. I couldn’t ask for a better way to start my day. I always enjoy seeing my charges grow and learn new things. It brings me much joy to know that I am a vital part in helping teach them a lot of what they are learning.

Being a nanny involves a huge amount of responsibility. I often wonder what my charges will be when they grow up and how much of my impact and influences will still be there when they are adults. It can be hard to say if my influence will be a little or a lot and I’m sure the difference will vary greatly in each and every child I have had, presently have, or will have in the time to come. However, because what I do affects the future of each one of my charges, I always put forth my best effort in all I do to make a difference and a lasting impact on their lives.

It is fun to see the differences I’ve made not only in each family as a whole, but also in each individual child and how each of them has also had a different impact on me. Starting out as a young nanny, I learned so much from my first family and working for an experienced mother. I have learned from other families what things to watch for in interviewing to make sure our relationship is a good fit. A lot of people say I’m crazy for this, but I learned from one of my positions that I get bored and am not challenged by only nannying one child. Yes, I LOVE nannying multiples!! Now, as a nanny who has been at it awhile, I have been able to take all the skills I have acquired over the years to assist a new mom in finding her style and becoming a wonderful mother of twins.

I am sure many of you feel the same way I do about your wonderful career. I think sometimes we forget what a big impact we make on a lot of people’s lives. I encourage each of you to think about the positive influences you have made in your charges. I also encourage you to “talk up” your career choice. Be able to explain that you’re not “just a babysitter”; you are a professional. Encourage others you see with a passion for children to pursue becoming a professional nanny. Remember, you are an awesome professional nanny. Be proud of that! I, for one, am proud to call myself a professional nanny and I can’t think of a career I would rather have.


Don't Forget to Mark Your Calendars for
INA's 28th Annual Conference

Mark your calendars, INA’s 28th Annual Conference will be held April 12-15, 2013 at the Hyatt Regency Louisville, in beautiful Louisville, KY.

Follow us on Facebook to keep up with upcoming conference announcements, such as speakers, deadlines, and much more.

Don’t forget, if you joined INA after June 1, 2012, and have never attended a conference, you can receive a 50% discount off of your conference registration.



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